Returns & Exchanges at Sheen Store
We want you to love your fashion finds, but if you are not completely satisfied, we offer 30-day hassle-free returns on all unworn items with original tags. Simply ensure the garments are in their original condition to receive a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the unworn items with original tags attached into their original packaging or a sturdy shipping box.
Attach Shipping Label
Print the prepaid return shipping label provided via email and affix it clearly to the outside of your package.
Drop Off and Track
Hand your package to the designated courier and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing